Email has become the standard of business communication in most organisations. Email must follow the same organisational guidelines as other types of information or records.

Why Email Needs Managing

Email has become part of every aspect of business and is now a vital tool. Information workers spend many hours each day using the email application to read, respond and collaborate via emails. Consider the benefits of outsourcing your email management. For Virtual PA Services, visit getaheadva.com/our-services/business-administration/virtual-pa-services

What Email Management Involves

Many people think that email management is as simple as deleting emails from servers and saving them in a repository. To do this correctly, however, it is necessary to classify, store and possibly destroy each email in accordance with business standards and policies. The management of email involves the control and monitoring of both the quantity and quality of emails sent and received within an organisation.

How an Email Management System Works

The email management system captures emails sent and received from employees. Emails can be managed by using a classification system to control the content. Retention periods and access controls can also be managed. To manage and retrieve the information, it is possible to capture metadata associated with emails. One of the most popular applications to manage emails is email archiving. These solutions are simple: they copy or delete messages and then store them in another place.

Why Email Is Treated Differently

There are many reasons why email is treated differently:

• The sheer number of emails dwarfs all other types of document in use on a day-to-day basis.
• They are created in a very informal way: everyone does it all the time. It’s as simple as clicking a button.
• It’s easy to attach documents.

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